Unable to submit multiple submissions in my form

Bonjour,

J'essaie de faire différents tests avec mon questionnaire mais peu importe quelle adresse courriel j'utilise, j'ai toujours la page "Désolé! Vous ne pouvez soumettre ce formulaire qu'une seule fois" après avoir appuyé sur Soumettre et ce, même si j'ai vidé ma mémoire cache.

Merci à l'avance pour vos réponses!

Hi aiest523,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry you are having difficulties with this. To clarify, are you referring to your form 233446301744250? If so, I checked the form, and it appears that you enabled the "Check cookies and IP address" option in the Unique Submission.

Please note that enabling this feature will prevent your responders from making multiple submissions in your form and check whether the submission came from the same browser and IP Address. Here's how to disable it:

1. Click Settings in Form Builder.
2. In the Form Settings tab, click the Show More Options button.
   
3. Scroll down to the Unique Submission feature and set it to the No Check option.
   

Give it a try, and let us know how it goes.

Merci beaucoup! Votre réponse a résolu le problème ;-)