Subway® Card Replacement Form

Subway® Card Replacement Form
If you have registered your Subway® Card and it is subsequently lost, stolen, damaged, or otherwise rendered non-functional, or if you believe that someone has copied your Subway® Card, follow the steps below to obtain a replacement Card:

1. Fully complete the Subway® Cardholder Information section below.

2. Click "Submit."

Note: The Subway® Card is issued by Value Pay Services LLC and is subject to the Subway® Card Terms and Conditions. SUBWAYSubway® Cards which have been lost, stolen, damaged, or otherwise rendered non-functional are replaceable only if the Card was previously registered as set forth above. Value Pay Services is not responsible for any unauthorized use of your Card before your account balance is frozen. If you submit a proper request for replacement using this form, a new eGift Card will be issued to you in the amount remaining at the time your balance was frozen.
Subway® Cardholder Information
Full Name:*

First NameLast Name
Phone Number:*

Area CodePhone Number
E-mail Address:*
Subway® Card Number:*
Please allow 2-3 weeks for claims processing and receipt of account credit.

* Please note that your card must be registered.
Upload Card Image or Reciept:
By checking the box, I do hereby certify under penalty of law that the above information is true and correct, and that I am the lawful owner (through purchase or gift) of the above referenced Card. Fraudulent claims will be prosecuted to the fullest extent of the law.
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©2020 Subway IP Inc. (artwork) / Value Pay Services LLC (text). SUBWAY® is a registered trademark of Subway IP Inc.

Updated: 05/15/2020
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Subway® Card Replacement Form

Subway® Cardholder Information