If claiming damages or quality issues, you MUST provide photos taken shortly after receipt.
If the items were packaged, you must provide photos of the entire pallet and crate that shows the damage.
TAKE AT LEAST 3 PHOTOS PER ITEM:
- A wide-angle shot that shows the entire unit
- A shot from about 36" away showing the damaged spot(s)
- A closeup from about 12" away from the damaged spot(s).
Attach photos when submitting this form below.