Få bort text i e-mail

  • orebroteater
    Asked on 25. lokakuuta 2023 klo 10.55

    Hej!


    Vi vill få bort text i svars-e-mailet när man bokat: Se inringad text:

    Få bort text i e mail Image 1 Screenshot 20

    Hur får man bort den texten?


    Stort tack förhand!


    /

    Vänligen

    Jenny

  • Annaliza_O Jotform Support
    Replied on 25. lokakuuta 2023 klo 13.56

    Hi orebroteater,

    Thanks for reaching out to Jotform Support. Unfortunately, our Swedish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Swedish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, it appears that it is not possible to remove the amount of the product since it's included in the Product List.

    You can strip the payment labels in the email notification by adding a payment suffix in the payment element tag, but the amount cannot be removed. You can check this guide on How to Strip Payment Labels and Separate Payment Info on Email Alerts.

    Reach out again if you have any other questions.