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Hyun_hyunAsked on 5. helmikuuta 2024 klo 10.53
Hej, det står att jag har tillgång till 1000 form views på en månad. Räknas det från datumet jag gjorde ett konto eller kalendermånad? Jag har precis gjort en hemsida och har därför högre visningar denna månad/period. När nollställs det? /Hyun
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Eliza Jotform SupportReplied on 5. helmikuuta 2024 klo 13.05
Hi Hyun,
Thanks for reaching out to Jotform Support. Unfortunately, our Swedish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Swedish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Let me guide you on how to check when your monthly limits reset:
- On your My Forms page, click on your Profile Photo/Avatar, and select Settings.
- Select Usage from the left-side menu.
I checked your account and saw that your form views are currently at 1,358/1,000. You can either wait for your monthly limits to reset, or upgrade your account to a higher plan.
Reach out again if you have any other questions.