How to clear up storage space?

Hola, ¿Cómo estás?

Te cuento que he borrado todos los envío para liberar almacenamiento, tal cómo se menciona aquí:

https://www-jotform-com.translate.goog/help/377-how-to-delete-form-submission-data/?_x_tr_sl=en&_x_tr_tl=es&_x_tr_hl=en-US

Pero de todas formas sigo con el almacenamiento copado.

Por favor su ayuda.

Saludos,

Hi Gatica_tomas,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account, and it is way below the storage limit with 0.00 B/10.00 GB remaining. I have also re-calculated all the counters in your account to update the values. Can check and verify if it's okay now?

Keep us updated and let us know if you need any more help.