Account usage and limits: What are the account usage and limit for starter plan.

Buenos días,

Quería saber que significa exactamente el límite de espacio de carga y la limitación en la cuenta gratuita, si es mensual o global.

Gracias,

Miriam

Hi maletasqueralt,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. There are account usage and limit that are for total usage and monthly for starter plan. Let me list it for you:

Here are the list for total usage:

• Forms — The maximum number of forms that can be active in your account. For managing active forms, see How to Enable or Disable a Form.
• Fields per Form — The maximum number of elements and/or widgets allowed on a form.
• Upload Space — The available disk space you can use, account-wide, for storing files uploaded on your forms. To free up your upload space, you can delete and then purge your form entries with file uploads.
• Submission Storage — Not to be confused with the monthly submission limit. Submission Storage is the maximum number of entries, from all your forms, you can keep in your account. Can also be freed by purging form entries.
• Note: Exceeding this limit deletes the oldest form entry to make room for the new submission. To avoid losing data, see Downloading Form Submissions.
• Email Notification — This limit is unique to the Starter (Free) plan where only one Email Notification with one recipient can be used. For more information, see Sending Notifications to Multiple Recipients.
• Approvers — The total number of approvers you can add to a workflow, per workflow. For more information, see How to Request a Group Approval With Jotform Approvals.
• Digest Emails — The maximum number of recipients for a Digest Email is 1 for the Free plan users and 10 for the paid plan users.

And here are the list for monthly usage which will be reset every first of the month 12am EST time:

• Submissions — The total number of entries, from all your forms, your account can receive every month.
• Note: A submission or form entry is when a user successfully submitted and created a record from your form.
• Form Views — The total number of times, account-wide, your forms can be viewed. For more information, see Form View Limits.
• Payment Submissions — The total number of valid and completed payments, from all your forms with payment integration, your account can receive every month.
• Monthly Signed Documents — The total number of signing processes completed, from all your Sign documents, your account can have every month.

For more details, you can visit our guide for account usage and limits here.

Reach out again if you have any other questions.