INICIO DE SESIÓN

  • oscar garcia
    Fecha de consulta 5 de diciembre de 2023, 12:31

    iniciaba sesión de jotoform con mi cuenta de facebook, pero ahora no me da ESA OPCIÓN.


    ¿QUE PUEDO HACER?

  • Danilo Jotform Support
    Fecha de respuesta 5 de diciembre de 2023, 13:06

    Hi oscar,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the email address associated with your account, and it appears you have a guest account. Our guest account is a one-time login feature, you must first create a Starter account. Don't worry, you can still use the same email address you used for your guest account. Sign up for a free account to receive 100 submissions per month.

    If this is not the account you're referring to, could you please provide us with the email address of the account for which you're attempting to reset the password? You can check out the steps on How to reset your password.

    Once we hear back from you, we'll be able to help you with this.