Form conditions are missing

  • vinomjm2
    Fecha de consulta 30 de noviembre de 2023, 19:02

    Buenas noches cree un formulario que tenia varios condicionales, de repente se corto la luz y cuando volvio la maquina al reiniciarla, el formulario me aparece sin los condicionales el formulario que yo cree y y los que quedaron todos rotos, por favor necesito ayuda ya que es algo a lo que le dedique muchas horas, por favor necesito saber si se puede recuperar.. el numero es https://www.jotform.com/build/233325279720052

    Desde ya muchas gracias

  • Richie Jotform Support
    Fecha de respuesta 1 de diciembre de 2023, 1:22

    Hi vinomjm2,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can try to use the revision history in your form to revert the form to the previous version with the condition. Let me show you how:

    • In Form Builder, below your Form Name click the time with last edit link.
      Form conditions are missing  Image 1 Screenshot 20
    • Then, a pop-up will show on the right and choose the time you would like to revert the form.

    You can checkout this guide on how to view revision history.

    Give it a try and let us know if this works for you.