Buenos días, tengo una factura pendiente de pago, pero al realizarlo me sale error, qué puedo hacer. Muchas gracias

Buenos días, tengo una factura pendiente de pago, pero al realizarlo me sale error, qué puedo hacer.

Muchas gracias

Hi colegioshalomcomputacion,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've checked your account and I see that the system will make another payment attempt on November 30, 2023.

Let us know if you have any other questions.

SI QUEREMOS ACTUALIZAR NUESTROS FORMULARIOS Y QUEREMOS PAGAR PARA PODER TRABAJAR DE UNA MEJOR MANERA, DESDE YA MUCHAS GRACIAS

Hello colegioshalomcomputacion,

Thank you for getting back to Jotform Support. Your Jotform account has now been downgraded to a Starter/Free account. You can now take advantage of the discount for annual plans when you subscribe to any Jotform subscription or you can still keep having the monthly subscription. Here is the pricing link where you can choose which subscription you prefer and proceed with payments.

Let us know if you have other questions.