Widget CKEditor no envía imágenes

  • HasnaeEG
    Fecha de consulta 27 de noviembre de 2023, 3:06

    Buenos días,

    Tengo puesto en un formulario el widget CKEditor, al hacer una prueba y adjuntar una imagen en este widget no me ha llegado nada de la imagen, sólo ha llegado el texto, pero la imagen no me llega.

    Widget CKEditor no envía imágenes Image 1 Screenshot 20

  • Joseph Jotform Support
    Fecha de respuesta 27 de noviembre de 2023, 6:46

    Hi Hasnae,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've tested the widget on my test form and I was able to replicate the issue. When clicking on the Insert Image button, the pop-up opens but the image is not uploaded. Widget CKEditor no envía imágenes Image 1 Screenshot 30

    Also, after submission, in Tables is not reported the image.Widget CKEditor no envía imágenes Image 2 Screenshot 41

    I've created a ticket and escalated it to our Developer's team. As soon as we hear back from them, we’ll update you here on this thread.

    In the meantime, let us know if you need any other help.

  • TitusNdoka Jotform Developer
    Fecha de respuesta 6 de mayo de 2024, 5:04

    Hello,

    I'm afraid we do not support that feature on the CKEditor widget.

    Please find a comparable solution via the Long Text field, especially with the rich text option activated:

    CKEditor: Images doesnt show when uploading or pasting them Image 1 Screenshot 20 Screenshot 10