Unable to display form in site

  • jedi_oky
    Fecha de consulta 26 de noviembre de 2023, 11:47

    mi formulario la pongo en una pagina de muse y ya no aparece la cadena html, favor de indicarme como.

  • Rayzel Jotform Support
    Fecha de respuesta 26 de noviembre de 2023, 14:02

    Hi jedi_oky,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having trouble with your form. Are you trying to embed a form to your site but are unable to display it successfully? Have you tried embedding your form using iFrame Code and see if it works? By having your form embedded within an iFrame, the likelihood of script conflicts on your page is greatly reduced.

    1. In Form Builder, click on Publish in the orange navigation bar at the top of the screen.

    2. Click on Embed on the left menu.

    3. Select iFrame, copy the code, and then embed it on your website.

    Embedded form displays a white box across the form Image 2 Screenshot 41 Screenshot 10

    I've also cleared your form caches to refresh your form. If that's not what you meant, can you explain a bit more about the issue, so I can get a better idea of what's happening? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • jedi_oky
    Fecha de respuesta 1 de diciembre de 2023, 17:47

    Thank you very much, it has been resolved and works correctly.


    Kind regards.