Will I pay prorated amount when I upgrade?

Buenas noches, tengo un plan anual y ahora hay una oferta de hacer un upgrade del 50%. Si acepto el upgrade a plata... que pasa con el dinero que pagué por mi anualidad que termina en Febrero 2024? Se proratea? Necesito saber este dato para tomar la decision. Gracias

Hi Angie,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Yes, you will be paying the prorated amount. Just note that when clicking on the upgrade button, the system will automatically calculate the amount; while the proration will not be displayed on the screen, it will appear on your invoice.

Reach out again if there's anything else we can do for you.