How long is the data stored in Jotform server?

  • nic_nbello
    Fecha de consulta 20 de noviembre de 2023, 10:26

    Buenos dias, quería saber si las respuestas obtenidas por el formulario tienen un tiempo mínimo que se guardan en la app, o permanecen para siempre? En la version de pago es diferente?


    Gracias.

  • Israel Jotform Support
    Fecha de respuesta 20 de noviembre de 2023, 12:36

    Hello nic_nbello,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish , let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As long as you do not delete your account, form, and/or submission data, the form and its submission data will remain in your account. If submission data is deleted we may retain the deleted data on our servers for less than 30 days.

    Reach out again if you have any other questions