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David_davidmartiFecha de consulta 10 de noviembre de 2023, 6:01
Buenas tardes equipo,
En el formulario para introducir el número de tarjeta en la Integración con Paypal, ayer funcionaba correctamente, y hoy no funciona, no se puede introducir.
Lo he intentado todo, revisar configuración, conectar-desconectar, borrar cache, y no funciona.
Lo más curioso es que creo que no le funciona a nadie, ya que he intentado acceder con diferentes formularios de JorForm de diferentes Webs y no va.
Lo podéis revisar con cualquier formulario con cualquier Web.
Muchas gracias,
Saludos,
DavMa
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Mohamed_Translator Jotform SupportFecha de respuesta 10 de noviembre de 2023, 8:20
Hi David,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Your question was actually asked and answered by another agent on a different thread. You can check that out here to see our reply. Our Developers Team is still working on this issue, we’ll circle back to this thread when we have an update.
Let us know if there’s anything else we can help you with.
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David_davidmartiFecha de respuesta 5 de diciembre de 2023, 2:34
Excellent Mohamed, the problem was resolved, and the service runs perfectly. Thanks a lot, Regards,