Approval: Showing Approval Error in Tables

Buenos días, les saluda Yuri del IGSS,

El día de ayer iniciamos a presentar error al momento de enviar por correo electrónico del siguiente formulario:

https://form.jotform.com/230178069945869

por lo que solicito de su apoyo para poder identificar el error, procedimos a limpiar el cache. pero aún sigue generando el error.

Hi Recursos,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Can you try to restart the approval flow for the affected submissions and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. Here's how to do it:

1. Open the affected submission
2. Go to the Approval section
3. Click on the Vertical Three-dot icon
4. Click on Restart Approval Flow.

Give it a try and let us know how it goes.