Couldn't get the App I have created

  • Balik_Finanzas
    Fecha de consulta 6 de noviembre de 2023, 3:27

    Al querer crear una app me aparece este mensaje:App not found. Lo sentimos, pero la app que busca no pudo ser encontrada.

    Cree una app a partir de un formulario y al querer compartir el link de la app me aparece ese mensaje. Intente utilizar una platilla de app y cambiar los formularios por el mio y paso lo mismo. No puedo crear una app.

    Jotform Thread 8856491 Screenshot
  • Mahmoud Jotform Support
    Fecha de respuesta 6 de noviembre de 2023, 5:56

    Hi Balik_Finanzas,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry this is happening. I checked the provided link, but the link is not correct. I have gone ahead and checked your apps and I found the DRIVER APP on your account.

    Couldnt get the App I have created Image 1 Screenshot 40 Do you refer to this App or you are referring to something else? You can check your apps easily from your account. Let me show you how to check your Apps:

    1. On your My Forms page, click on the drop-down arrow next to Jotform Logo.
    2. Select My Apps, then check the apps associated with your forms.

    Couldnt get the App I have created Image 2 Screenshot 51

    After selecting your app, you can get the App URL to share it. Let me show you how:

    1. In App Builderin the purple navigation bar at the top of the screen, click on Publish.
    2. Click on Copy Link to copy the App URL.

    Couldnt get the App I have created Image 3 Screenshot 62

    Here is your App URL: https://support.jotform.com/app/233091598955874

    Give it a try and let us know if you have any other questions.