error al guardar revision

  • Servicio_Cliente_comunicaciones
    Fecha de consulta 30 de octubre de 2023, 17:12

    se ha presentado últimamente que cuando se va a guardar un registro con todos los campos diligenciados me sale le siguiente error

    error al guardar revision  Image 1 Screenshot 20

    Solicitamos nos colaboren dado que esas revisiones no quedan guardadas en el sistemas y nos toca re programar visitas para realizarlas agradezco su colaboración

    Quedo atento


    Jotform Thread 8670831 Screenshot
  • Servicio_Cliente_comunicaciones
    Fecha de respuesta 30 de octubre de 2023, 17:22

    error al guardar revision  Image 1 Screenshot 20

    trato de borrar las fotos para volver a cargar y me sale el siguiente error

  • Elbert_A Jotform Support
    Fecha de respuesta 30 de octubre de 2023, 18:03

    Hi Servicio_Cliente_comunicaciones,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I’m sorry you're having issues with your form. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    error al guardar revision  Image 1 Screenshot 20

    I went ahead and cleared your form cache to refresh your forms. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.