Guardar Formularios desde la aplicación JOTFORM en Android

  • Camilo_camilo728
    Fecha de consulta 27 de octubre de 2023, 22:06

    Hola!


    Estoy teniendo problemas al guardar nuestros formularios en la aplicacion de Jotform para Android.


    1) Para volver a ver el form guardado hay que poner "descartar" en vez de "Seguir editando". Lo cual evidentemente es un bug de su aplicación


    2) Al seguir editando no carga toda la información como fotos o algunas fechas.


    Quedo atento


    saludos!

  • Lorenz Jotform Support
    Fecha de respuesta 27 de octubre de 2023, 22:49

    Hi Camilo,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you prefer to receive help in your native language, we can forward this ticket to our Spanish Support Team. However, keep in mind that it could take longer to receive a response from them. 

    With that being said, I cloned your form and I'm not able to replicate the issues you're getting with your form's Save and Continue Later feature. It does asks to discard the draft, but beside that should be an option to continue with it. Check out my screenshot:

    Guardar Formularios desde la aplicación JOTFORM en Android Image 1 Screenshot 20

    Do you mean you're only getting the discard option? Could you take a screenshot? We have a guide about that here.

    As for the images and dates not saved on the draft, my clone version doesn't seem to behave that way. It still keep the uploaded file and selected dates. Would it be okay if we make a some test directly to your form?

    Once we hear back from you, we'll be able to help you with this.