Signed Document Limit Reached

Queria saber por que ya no permite mas envios a mi formulario creado

Hi lozanochirinosyovana,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. The monthly signed document limit counts if you created a Sign Document your form has enabled Jotform Sign. This is a different limit from monthly submission.

If you need to collect submissions with the user's signature only and do not need to generate a signed document, you can disable this option so it will not be counted in your monthly signed document limit. Let me show you how to do that:

1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
2. In the menu on the left side of the page, click on Jotform Sign.
3. Toggle off the button for Enable Jotform Sign Automation

I also suggest checking out our guide about Understanding Your Account Usage and Limit.

Let us know if you have any other questions.