Account Limits: Already deleted submissions but still receiving form over quota

Hola Catherine,

Podrías por favor revisar mi cuenta. Estoy en la misma condición que Cinthia.

Saludos,

Iñaki

Hi Iñaki,

Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. I checked your account, and it looks to be in good standing, as your Upload Space currently shows 387.77 MB for the Bronze plan, which offers a 1 GB upload space, but your account status was still Overlimit, so I manually reactivated your account and cleared your form cache to refresh the form on our server. Your form should now be accessible without any issues at all. 

Let us know if there’s anything else we can help you with.