Deslindar un PDF inteligente

  • ambientalmx
    Fecha de consulta 19 de octubre de 2023, 19:28

    Buena tarde,


    Como puedo eliminar un pdf ligado a un formulario? cuando quiero descargar el formulario me descarga el pdf pero no quisiera ya utilizarlo. Entonces quiero dejar unicamente el formulario sin el PDF inteligente.

  • Lesther Jotform Support
    Fecha de respuesta 19 de octubre de 2023, 22:12

    Hi ambientalmx,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Your form is created from a PDF Document through the Smart PDF builder. There's no way to delete the PDF linked to the form but you can unlink it. That's what I see that you did in your RECORRIDO DE SEGURIDAD, SALUD Y MEDIO AMBIENTE form.

    You won't receive the original PDF with the submission data while the Original PDF connection to your Online Form is disabled, as shown in the image below. When you download the PDF from the Jotform Table, you'll have the option to download the Original PDF or the PDF template for the online form.

    Deslindar un PDF inteligente Image 1 Screenshot 20

    Reach out again if you have any other questions.