Will upgrading to the Bronze plan change the links to the forms?

  • Sitjes
    Fecha de consulta 18 de octubre de 2023, 9:15

    Hola,

    tengo una encuesta en marcha y por el volumen de respuetas que esperamos el plan Inicial se nos queda corto. Voy a contratar el plan Bronce pero quiero saber si

    ¿habrá alguna afectación para el usuario? ¿va a cambiar el link por el que acceden a la encuesta o algo?


    gracias

  • Joshua_T Jotform Support
    Fecha de respuesta 18 de octubre de 2023, 9:26

    Hi Anna,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you upgrade your subscription, the only thing that will be updated will be the usage limit of your account. The links to the forms you currently have on your account will not change, and it will not affect any of the form submissions. If you wish to proceed with upgrading your account, let me show you how:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

    Will upgrading to the Bronze plan change the links to the forms? Image 1 Screenshot 50

    You can also upgrade your subscription on your account’s Upgrade/Billing page.

    Will upgrading to the Bronze plan change the links to the forms? Image 2 Screenshot 61

    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    Will upgrading to the Bronze plan change the links to the forms? Image 3 Screenshot 72

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    Will upgrading to the Bronze plan change the links to the forms? Image 4 Screenshot 83

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

    Let us know if you need any more help.

  • Sitjes
    Fecha de respuesta 18 de octubre de 2023, 9:35

    Hi Joshua!

    Thanks you for your quick - and useful! - reply. Now I have the Bronze plan and all works as expected :)