ayuda

Pague la factura o el plan lo que corresponde del mes, pero la plataforma no me deja enviar y recibir formularios, aun cuando no esta en su máxima capacidad.

Necesito ayuda para poder enviar y recibir los formularios.

Hi Anyely,

Thank you for reaching out to Jotform Support. I am currently using a translation to provide assistance, but if you want to get assistance in the Spanish language, we can forward your request to our Spanish Support Team, please note that it may take longer to receive a response.

I checked your account and I can see that your account usage and limits are under control. I have cleared your form caches and the forms are working perfectly now. I recommend you to remove the deleted entries from the submission table to free up the storage space.

Let us know if there’s anything else we can help you with.