Editar Formnulario Stripe

Hola, tengo un formulario asociado a Stripe, pero en ese formulario no puedo editar nada.

https://www.jotform.com/build/232886611497670

Necesito editar algunas secciones:

1.- Necesito borrar el campo Email

2.- Necesito editar donde Dice Nombre pasarlo a Name

3.- Necesito editar donde dice apellido pasarlo a Last Name

4.- Necesito editar donde indica la moneda USD por cada mes a otro mensaje

Pero en toda esta sección no puedo editar nada

Favor su ayuda

Gracias

Hi tusclicks,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. To clarify, do you want to change the Nomber and Appellido text to be in English? If yes, you would have to delete your current payment integration and add Stripe back while your form language is English. Let me show you how:

1. In Form Builder, click your payment integration and click on the trash icon.
2. Click on Add form Element on the left side of the screen.
3. Then, click on Payments tab and select Stripe.
   
   

The email field will also be automatically removed once you add Stripe again.

You can then add CSS code to change the text for each month. You can update the message inside content.

1. Open your form in Form Builder and click on the Paint Roller icon on the right corner of the screen.
2. Go to the Styles tab and scroll down.
3. Paste the code below into the Inject Custom CSS field.

.form-product-details span:nth-child(2){

visibility: hidden;

}

.form-product-details span:nth-child(2):after{



visibility: visible;

 content: "your message ";

 margin-left: -15%;

}

Checkout the screenshot below to see my result:

You can checkout my sample form to test it out.

Give it a try and let us know if this works for you.

Hi, thanks!
I have the form in English, but when I add the stripe form, the form put
the information in spanish. In this case, i need that this form show the
information in english
Maybe that depends on the browser?
Please check the screenshot below


El mar, 17 oct 2023 a la(s) 02:42, Jotform (noreply@jotform.com) escribió:
...

Hi tusclicks,

The screenshots you shared cannot be viewed. You can re-send them in your next response. Also, if removing/re-adding Stripe to your form still shows the text in Spanish even though your form language is already set to English, can we try it directly on your form to see if we'll encounter the same issue? We'll be the ones to delete the payment field and re-add Stripe to the form.

Let us know if you have any other questions.

Hi, this is the form,
https://form.jotform.com/232886611497670
Can you send me a screenshot of how the stripe information looks? to check
if it shows Nombre o Name? Or Apellido or Last Name?
Maybe the information depends on the browser language?
Attached a screenshot how it looks for me, says Nombre y Apellido both in
spanish.
Let me know if you have any doubts
Thanks

El mar, 17 oct 2023 a la(s) 11:48, Jotform (noreply@jotform.com) escribió:
...

Hi tusclicks,

It also shows the text in Spanish on our end.

But on my cloned form, removing the Stripe payment field and re-adding it fixed the issue. Here's how the Stripe card fields look like on my cloned form after removing/re-adding Stripe:

As we mentioned, can we do a test on your actual form and remove/re-add the Stripe payment field on your form? This is to see if it will still display the payment field text in Spanish or English.

Let us know if you have any other questions.

OK go ahead
Let me know if you need something
El mar, 17 oct 2023 a la(s) 14:29, Jotform (noreply@jotform.com) escribió:
...

Hi tusclicks,

We've removed/re-added the Stripe payment field in your form and it's now displaying the field text and placeholder in English. You just need to re-connect your Stripe account to the integration.

Feel free to reach out to us again if you need any other help.

Thanks, just one last thing
In the button of the form, there are a text message in spanish, that said
"Al suministrar tus datos....."
Is it possible to change that to english? Do you see that message in
English or spanish?

El mar, 17 oct 2023 a la(s) 14:47, Jotform (noreply@jotform.com) escribió:
...

Hi tusclicks,

The screenshot you shared in your last reply seems broken and cannot be viewed. You can follow the steps below on how you can post screenshots in our Support Forum:

1. Open the thread in your browser. If you got a reply via email, there should be a button at the bottom that says View this thread. Click that button to open your thread in a new tab.

2. Once you open your thread, scroll down until you see the Your Answer section.

3. This is where you will reply. Click the Add Image button.

4. Next, either paste the image URL or upload the image from your PC. Click the Add button to post the image on your thread.

But here's what your form looks like on my end:

Is the message in Spanish you're seeing, the text just above the Submit button? If so, it might have been automatically translated by your browser based on the set browser language. On my Chrome browser which is set to English, it's showing all the form elements in English.

Let us know if you have any other questions.

Perfect, I see ok in your english browser
Thanks a lot for all your help!!
El mar, 17 oct 2023 a la(s) 15:59, Jotform (noreply@jotform.com) escribió:
...