Form Cannot Calculate Results if it is More Than 19 Digits

  • sfaltea
    Fecha de consulta 15 de octubre de 2023, 18:23
    Hola, necesito calcular el resto de un número de 26 dígitos, pero el sistema sólo me deja hasta 21 dígitos. Ejemplo aquí: https://form.jotform.com/232877017962364 como puedo calcular el resto de un número de 26 dígitos?
  • Jeric Jotform Support
    Fecha de respuesta 15 de octubre de 2023, 20:35

    Hi sfaltea,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in Spanish Language, we can forward your ticket to our Spanish team. However, please note that it could take longer to receive a response.

    Regarding the calculation, I see that you use a string value for % operation. It's should be on the number value highlighted in black background for the calculation to work. To fix this, just simply click on the operation sign and it'll be changed to a number value.

    Form Cannot Calculate Results if it is More Than 19 Digits Image 1 Screenshot 20

    Give it a try and let us know if you need more help.

  • sfaltea
    Fecha de respuesta 16 de octubre de 2023, 4:46


    I have changed it and it still gives the same error, it does not calculate when I insert a number greater than 21 digits.

    Also, when I put it in black, it then changes to string.

    But that does not seem to be the problem, because in numbers less than 21 digits it does work. I need it works in a 26-digit number.

  • Sheena Jotform Support
    Fecha de respuesta 16 de octubre de 2023, 7:19

    Hello sfaltea,

    Thanks for getting back to us. This seems to be a normal behavior. The form cannot currently calculate results exceeding 19 digits.

    We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.