Feature request to upgrade a selected usage limit if almost reaching the limit

  • CulturaColombia
    Fecha de consulta 15 de octubre de 2023, 14:58

    Buenas tardes, atentamente solicito me informen un procedimiento para ampliar la cantidad de envíos mensuales por un mes, no podemos pagar el plan Oro por un año para poder cumplir con nuestra labor, estamos gestionando recursos para ayudar a los artistas de nuestro país.


    Gracias!

  • Lesther Jotform Support
    Fecha de respuesta 15 de octubre de 2023, 17:48

    Hi CulturaColombia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you referring to the submission limit? Unfortunately, there is no other option than to upgrade the subscription. We don't have this feature yet to select which specific usage limit to upgrade.

    While this feature isn’t available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    Let us know if you have any other questions.