Changing payment billing method

  • tuspeaking
    Fecha de consulta 15 de octubre de 2023, 4:44
    1. Necesitamos cambiar el medio de pago asociado
    2. Es necesario añadir nuestro VAT/IVA B71259352 para que no se carguen los impuestos del 21% en la factura

    Nos urge,

    Gracias,

  • Vanessa Jotform Support
    Fecha de respuesta 15 de octubre de 2023, 7:13

    Hi tuspeaking,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you planning to change your payment method? If yes, what payment method are you going to use? To clarify, are you asking if it is possible to add VAT tax on the billing subscription invoice?

    Once we hear back from you, we'll be able to further check this.