Cambio en nombre de usuario

Estimados, buenas tardes,

Necesitamos cambiar el nombre de usuario de esta cuenta, ya que fue registrado con una dirección de una persona y queremos tenerla registrada con una cuenta genérica.

Agradezco nos puedan ayudar a realizar este cambio. El nombre de usuario actual asociado es Fuentes_Mayte y el nombre que queremos dejar registrado es Plataforma_Comercial

Agradeciendo vuestra gestión, quedamos atentos a sus comentarios.

Saludos cordiales.

Hi Commercial Platform,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. I successfully changed your username from Fuentes_Mayte to Plataforma_Comercial. To see the changes, please log out of your account and then log back in. 

Also, as a friendly reminder, changing your username may have an impact on your custom URL. You may need to re-create a custom URL for your forms if the username changes. You can learn more about this by following this guide. 

That's it. Let us know if you have any other questions.