no puedo ingresar a mi cuenta

no puedo ingresar a mi cuenta, y mis formularios aparecen desabilitados

Hi Katy,

Thanks for reaching out to Jotfrom Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry you are having issues logging in to your account. When I checked your account status it shows that it is active. Can you try resetting your account password? Let me show you how:

1. Go to the Login page and click on Forgot Password.
2. Enter your account email and click on Send Reset Instruction.
3. Click the Reset Password button in your email.
4. Enter your new password, verify the password, and click on Create a New Password.

Give it a try and let us know how it goes.