Han realizado un pago a través de mi formulario/How to check which bank account receives the payment from the form

Buenos días.

A través de mi formulario han efectuado un pago por una membresía que ofrecemos.

¿Cómo puedo saber a qué cuenta bancaria va a llegar ese dinero? Gracias.

Hi International_Nightlife,

Thanks for reaching out to Jotform Support. Our Spanish Support is currently unavailable so I will respond to your question in English. If you prefer to receive a reply in your native language, please let us know so we can forward this to the relevant team. Please note that I have used a translation tool to read your request.

To know which bank account that money is going to reach, you should check the Payment Gateway that was used in your form. In your form, you have the PayPal Integration, so you should check your connected PayPal account and see if the payment is there. You might also want to check out our help guides for Payment Forms.

I hope this helps. Reach out again if you have any other questions.