Reactivating the account

  • Rafael_Cruz
    Fecha de consulta 3 de octubre de 2023, 11:57

    Activar la cuenta que tiene espacio libre

  • Charlie_Ma
    Fecha de respuesta 3 de octubre de 2023, 12:36

    Hi Rafael,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account and I am no longer seeing the account exceeding any of your limits so I went ahead and reactivated your account.

    Reach out again if there’s anything else we can help you with.