NO PUEDO VER MIS FORMULARIOS

  • saleshotmart2
    Fecha de consulta 2 de octubre de 2023, 10:10

    buena dia desde Panama. Queria preguntar porque no puedo ver mis forrmularios para modificarlos. Ni siquiera puedo crearnuevos.

  • Neil Jotform Support
    Fecha de respuesta 2 de octubre de 2023, 10:58

    Hi Leonel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account and saw that you have three forms listed under it. If you accidentally deleted your forms, you can view or restore them by going into your Trash folder. Let me walk you through it:

    1. On your My Forms page, click on the Trash folder located at the bottom.
    2. If you see the deleted form, select it, and then click Restore.

    NO PUEDO VER MIS FORMULARIOS Image 1 Screenshot 20

    Do you also encounter any errors when trying to create new forms? I see no problems with your account as well. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.