Olvidé mi encryption code

  • veronicamaria19
    Fecha de consulta 30 de septiembre de 2023, 10:39

    No puedo ver las respuestas que me han enviado del formulario quesiti matematica 11

  • Waqas Jotform Support
    Fecha de respuesta 30 de septiembre de 2023, 11:40

    Hi veronicamaria19,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having problems with the Notification Email. Most of the time, if we remove it and then add it back, that solves the problem. Let me help you do that

    • In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • On the right side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.

    Olvidé mi encryption code Image 1 Screenshot 50

    Now that we've removed the old Notification Email, we'll just add a new one. Let's do it: 

    • While you're still under the Emails tab on the left side of the page in Form Builder, click on Add Email.

    Olvidé mi encryption code Image 2 Screenshot 61

    • Next, select Notification Email.

    Olvidé mi encryption code Image 3 Screenshot 72

    • Click on the Recipients tab and enter your email address in the Recipient Email field. Then, click on Save.

    Olvidé mi encryption code Image 4 Screenshot 83

    Now, you'll get a Notification Email every time a user fills out your form.

    Give it a try and let us know if you need any help.

  • veronicamaria19
    Fecha de respuesta 2 de octubre de 2023, 4:53

    Hi, yes! I'm sorry, I forgot that I had to write my question in English. No problem, I understood. Thank you so much for your answer.