¿Cómo saber la capacidad de las apps?

  • yunebetancourt22
    Fecha de consulta 29 de septiembre de 2023, 13:20

    Buenas tardes! Tengo 3 preguntas.

    1- ¿Cada plan que ofrecen es por app?

    2- ¿Cuánta capacidad en MG ocupa una app, y cómo puedo saberlo?

    3- De acuerdo a los planes ¿el número de pagos es por aplicación?

  • Karlo Jotform Support
    Fecha de respuesta 29 de septiembre de 2023, 14:36

    Hi yunebetancourt22,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. To clarify your question, are you referring to the Jotform subscription? If yes, the Jotform subscription is per account. The monthly limits in the Jotform mobile app are the same as in the desktop version of Jotform because your accounts are synced together. As for your last question, the number of payments is also based on the monthly limits of your account. If your account is a starter plan, you get only 10 successfully processed payments. If you want to increase your limits, you can check on our Jotform Subscription pricing and limits. Here is a guide on Understanding Your Account Usage and Limits.

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Let us know if there’s anything else we can help you with.