Necesito borrar o reestablecer el almacenamiento gratuito

  • wladimirzxy
    Fecha de consulta 29 de septiembre de 2023, 8:56

    Borre todos los formularios que tenia dipsonibles y me aparece aun el limite excedido de almacenamiento, como lo reestablezco

  • Karlo Jotform Support
    Fecha de respuesta 29 de septiembre de 2023, 11:03

    Hi Wladimir,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I checked on your account, your account is active and in good standing. Could you try opening your forms? Here is a screenshot of one of your forms below.

    Necesito borrar o reestablecer el almacenamiento gratuito Image 1 Screenshot 20

    Let us know if there’s anything else we can help you with.