Tenemos urgencia para conocer en qué consiste cada plan.

Buenos días,

Hemos lanzado encuestas y hemos elegido el plan Plata. No entendemos qué quiere decir 2500 envíos. Es urgentísimo salir de esta duda porque no sabemos si los envíos os referís a la recopilación de respuestas o en qué consiste.

Por favor es urgente. Poneos en contacto conmigo en el 675180672.

Hi Sandra,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. To clarify are you referring to the 2500 monthly submission? If so, it is the total number of entries, from all your forms, your account can receive every month. Please note that the monthly usage limit refers to the maximum number of times you can use a feature every month. When you reach a monthly limit, you can either wait for the counter to reset which happens on the first day of each month, or upgrade your account to increase your limits. You can also check this guide on Understanding Your Account Usage and Limits.

Reach out again if you have any other questions.