Cómo restaurar el envío de formulario eliminado.

  • kuyaguaribolopez
    Fecha de consulta 27 de septiembre de 2023, 7:15

    ¡Hola!

    He perdido información de una tabla de Jotform vinculada a uno de los formularios. Yo estoy seguro que yo no la he borrado. ¿Qué alternativas tengo para recular esa información?

  • Elbert_A Jotform Support
    Fecha de respuesta 27 de septiembre de 2023, 10:36

    Hi kuyaguaribolopez,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The submission might have been accidentally deleted. You can check your trashed entries in order to recover the submission that has been lost. Let me show you how:

    1. In your Tables page, click on the Three Dot icon.
    2. Select Trashed Entries, and click on Select All.
    3. Click on Restore.

    Cómo restaurar el envío de formulario eliminado Screenshot 20

    Give it a try and let us know how it goes.