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raulriosdrakacFecha de consulta 26 de septiembre de 2023, 20:05
El formulario al momento de adjuntar un documento me muestra el siguiente error "Server error. Upload directory isn't writable" y no me permite enviar la planilla.
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Kim Jotform SupportFecha de respuesta 26 de septiembre de 2023, 20:10
Hi raulriosdrakac,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Our Developers are aware of this issue and it is tagged as priority/urgent. Our Developers are working on this as fast as they can. Rest assured, we'll circle back to this thread as soon as we received a response from them.
Thanks for your patience and understanding, we appreciate it.
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raulriosdrakacFecha de respuesta 26 de septiembre de 2023, 20:35
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Christian Jotform SupportFecha de respuesta 26 de septiembre de 2023, 21:15
Hi Raul,
Thanks for getting back to us. I’m sorry you're having difficulties with this. This link will take you to my response to your second question, which I have separated into a new thread to keep the forum organized, as we only answer one question per thread when helping users.
Let us know if there’s anything else we can help you with.
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Sonnyfer Jotform SupportFecha de respuesta 26 de septiembre de 2023, 22:40
Hi Raul,
Thanks for patiently waiting. We received feedback from our developers that the issue with uploading files has been resolved.
Kindly check again and let us know if you need any more help.
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raulriosdrakacFecha de respuesta 27 de septiembre de 2023, 8:54
Buenas tardes, no necesito mas ayuda, al parecer ya se soluciono el problema de ayer. Muchas gracias por atenderme.