Casi ha alcanzado su límite de upload.

Buena tarde,

Ultimamente en mi aplicación me a estado apareciendo la leyenda de: Casi ha alcanzado su límite de upload.

Se supone que en el paquete que compre tengo 100 envíos por mes.

Espero comentarios.

Saludos…

Hi miguelsda,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. After checking your account, I have seen that your Upload space is almost at its limit. You have used 925.59MB/1.00GB out of your Upload Space. To free up some upload space, permanently delete some of your submissions in your Submissions Table. Here is a guide on how to do that.

Let us know if there's anything else we can help you with.

Good day,

Follow the steps described in the Ticket to delete the downloads and also delete them from the trash. But still the message continues indicating: You have almost reached your upload number.

I look forward to your prompt response.

Greetings...

Hola Miguel,

He revisado tu cuenta nuevamente y tu espacio de almacenamiento al momento es de 208.72 MB/1.00 GB por lo que ya no deberías recibir ningún mensaje de alerta. Como medida adicional, he eliminado el caché de los formularios. Por favor, intenta nuevamente y confirmarnos si todo funciona correctamente.

Estaremos atentos a tu respuesta.