Account usage and limits.

  • JavierSoto
    Fecha de consulta 22 de septiembre de 2023, 17:21

    Por favor me pueden indicar a que se refiere en el plan a la descripción de 2500 envios al mes?

  • Kim Jotform Support
    Fecha de respuesta 22 de septiembre de 2023, 20:23

    Hi JavierSoto,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When you say 2,500 shipments, does it mean the submission limit of a silver plan? If so, this is total number of entries, from all your forms, your account can receive every month. A submission or form entry is when a user successfully submitted and created a record from your form.

    For more information, you can visit our guide to understand more about Jotform's account usage and limits here.

    Reach out again if you have any other questions.

  • JavierSoto
    Fecha de respuesta 23 de septiembre de 2023, 12:04

    Muchas gracias por su información

    Javier