-
ycobaFecha de consulta 18 de septiembre de 2023, 17:09
A pesar de haber colocado el logo al inicio del formulario, cuando comparto el link por whatsapp no se despliega el logo y en su lugar se despliega el logo de jotform
Necesito que aparezca con el logo ubicado en el formulario
Gracias de antemano
-
Richie Jotform SupportFecha de respuesta 19 de septiembre de 2023, 1:02
Hi ycoba,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I checked a cloned version of your form on whatsapp and replicated the issue. Let me show you how to fix it:
- In Form builder, click on your Logo.
- Then, in Logo Properties, go to Logo Size and increase the size to 50%.
Checkout the screenshot below to see my result:
Give it a try and let us know if this works for you.