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juniorucFecha de consulta 8 de septiembre de 2023, 23:23
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Lorelie Jotform SupportFecha de respuesta 9 de septiembre de 2023, 8:46
Hi junioruc,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I'm sorry that this is happening. I checked your App Store properties, but everything was working properly. I've cleared your form cache on our server as a precaution. Can you go ahead and try to access the store properties again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.
Keep us updated and let us know if you need any more help.