My account is showing Overlimit status

  • AdministracionTaboasyAsociados
    Fecha de consulta 8 de septiembre de 2023, 13:26

    Buenas tardes!

    Borre envios del inbox, borre cache en jotform y en mi navegador pero sigue sin funcionar.

    Podrian ayudarnos por favor?

    Gracias!

  • Ryan Jotform Support
    Fecha de respuesta 8 de septiembre de 2023, 14:04

    Hi Julieta, 

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Spanish language, we can forward your ticket to our Spanish team. However, please note that it could take longer to receive a response.

    With that being said, let me assist you with your inquiry. I checked your account and it is currently in good standing. I recalculated your upload space and it resolved your overlimit issue.

    Let us know if there’s anything else we can help you with.