Problema con la página de firma

  • Eduardo_Espinoza
    Fecha de consulta 7 de septiembre de 2023, 12:50

    El servicio esta inconsistente, no nos permite ingresar a los formularios de firma. Nos pueden apoya?

    Jotform Thread 5513822 Screenshot
  • Christopher Jotform Support
    Fecha de respuesta 7 de septiembre de 2023, 14:56

    Hi Eduardo_Espinoza,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Could you share with us the link to the page when you encountered this issue? I have reviewed your form and Signed Documents and I was unable to replicate it on my end.

    Once we hear back from you, we'll be able to help you with this.