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contabi.universeFecha de consulta 6 de septiembre de 2023, 15:02
Hola
Nos podrian ayudar a verificar porque no aparecen las citas en el formulario de jotform al usar el siguiente formulario por favor
https://form.jotform.com/232237686042860
De antemano gracias!
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Rene Jotform SupportFecha de respuesta 6 de septiembre de 2023, 22:02
Hi contabi.universe,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
I also checked your form submissions and I saw that users where able to set an appointment for their submission:
If you are referring to your other appointment field, please be informed that this field is hidden and the user won't be able to see and fill this out:
Can you try it again and see how it goes? If you run into the same issue again, let us know and we'll do some more testing to see what's going on.
Let us know if there's anything else we can help you with.
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contabi.universeFecha de respuesta 11 de septiembre de 2023, 12:20
Buenos días
Hicimos una prueba, agendamos a nombre de Guillermo Mendoza y la mascota Jacko pero no nos aparece. Nos pueden ayudar a verificar porque las citas que se agendan de este form no nos aparecen en el calendario por favor https://form.jotform.com/232237686042860
Otra pregunta, ¿Cómo podemos ver que calendarios estan asignados a drop & Go hotel y training en los forms actuales?
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Carrissa Jotform SupportFecha de respuesta 11 de septiembre de 2023, 15:32
Hi contabi.universe,
Thanks for reaching out to Jotform Support. When I checked the submission you made, it shows on the calendar. However, it seems you are looking on a different form based on the screenshot you shared.
Please know that the calendars are not shared with other forms. When you view the calendar from a specific form, it will only show the submissions made to it.
If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better? Feel free to reach out again if you have any questions or if we can help you in any other way.