Stripe - Limitar continuar si no hay pago.

Hola equipo!

Estamos desarrollando nuestra herramienta con Jotform y nos ha surgido una duda/problema.

En nuestro caso hacemos un estudio de documentación según la selección del cliente.

En el desplegable tiene asociado un precio por cada documento, que se pasa a un campo oculto, para que el modulo de Stripe se nutra.

El problema es que queremos limitar que el cliente continúe el proceso si no ha realizado el pago.

¿Es esto posible?

Queremos evitar que el cliente rellene muchos datos y luego no realice el pago.
Que directamente sepa el importe a pagar y si lo paga, pueda continuar el proceso.

Gracias!

Hello Rafael,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. If you want to confirm payment before your users can proceed with the rest of the fields, we suggest you create a separate payment form. For your initial form, you may create a payment form first and add a link for a second form on the Thank You page. With this, it will redirect people to the second form once the first form is submitted. Let me show you how to set that up: 

• In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
• In the menu that opens on the left side of the page, click on Thank You Page.
• Now, select Redirect to External Link and paste in the URL for the second form. That's it, you're done.

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?