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entrenamientodtFecha de consulta 4 de septiembre de 2023, 15:49
Buenas, una consulta, he activado la opción que cuando termine de completar el formulario se envie automaticamente con el correo de "Autorrespuesta" un pdf. Sin embargo, en el pdf no aparecen todos los campos que he llenado. A que se debe?
enlace: https://form.jotform.com/232333826008653
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Waqas Jotform SupportFecha de respuesta 4 de septiembre de 2023, 16:25
Hi entrenamientodt,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I cloned your form and tried to replicate the issue, but everything worked the way it should. Check out my results in the screencast below:
Can you try to delete your current PDF and add it back again? Let me show you how:
- In PDF Editor, click on the three dots icon in your PDF tab.
- Click on it and delete it and it will automatically create a new one.
- If it is not added you can create a new one by clicking on New PDF.
Give it a try and reach out again if you have any other questions.