No realiza el envío de ninguno de nuestros formularios

  • ceramaedu
    Fecha de consulta 28 de agosto de 2023, 7:35

    Buenos días,

    No realiza el envío de ninguno de nuestros formularios, carga todo el formulario bien, pero al realizar el envío nos sale este mensaje "no healthy upstream"

    Ya hemos borrado la caché.

    Muchas gracias y un saludo.

  • Janice_B Jotform Support
    Fecha de respuesta 28 de agosto de 2023, 8:14

    Hi ceramaedu,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry if you're having issues submitting your form. Our Developer Team is aware of the issue and they are working on it right now. We'll let you know as soon as they get it fixed.

    Thanks for your patience while we're looking into this.

  • Janice_B Jotform Support
    Fecha de respuesta 28 de agosto de 2023, 13:42

    Hi ceramaedu,

    Thanks for patiently waiting. We received an update from our Developers and the issue is now fixed. Can you try it again? If you still encounter the same issue, let us know so we can look into this further.

    Keep us updated and let us know if you need any more help.

  • ceramaedu
    Fecha de respuesta 29 de agosto de 2023, 2:35

    It´s correct.

    Thank you so much.