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HarveyRFecha de consulta 27 de agosto de 2023, 16:39
Apreciados amigos de Soporte
Estoy creando un formulario de contactos y agregue widget de "Desplegables Dinámicos", sin embargo cuando le doy vista previa, me muesta toda la información en una lista desplegable y quiero hacer una relacion de padre e hijo para para que cuando seleccione una opcón me muestre otra lista desplegable, es decir, cuando selecciono LOCALIDAD 1 me muestra otra lista desplegable para seleccionar opcion 1 u opcion2 , pero no me muestra ninguna otra desplegable
Pienso que que hay que insertar codigo CSS para hacer lo que requiero.
Me podrian ayudar con el código css para superar esta dificultad?
Cordial saludo
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Mafe_M Jotform SupportFecha de respuesta 27 de agosto de 2023, 19:43
Hi hriveraxx,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. When I cloned and tested your form, the same thing happened to me. After investigating it a bit, I found a solution. What you can do is delete the current Dynamic Dropdown Widget and add a new one. Let me show you how:
- Click on the Dynamic Dropdown Widget and click the red trash icon to delete it.
- Now we add the widget back and click the Add Form Element on the left-hand side of the page.
- Go to the Widgets tab and search for Dynamic Dropdown.
- Drag and drop the widget into your form.
Give it a try and let us know how it goes.
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HarveyRFecha de respuesta 27 de agosto de 2023, 21:14
Mafe
I followed your instructions but did not succeed
Thank you very much
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Jeric Jotform SupportFecha de respuesta 27 de agosto de 2023, 23:20
Hi Harvey,
Thanks for reaching back to us. Please give me some time to check this out for you, When I have a solution, I'll reach back to you as soon as possible. -
HarveyRFecha de respuesta 28 de agosto de 2023, 22:41
Hi Jeric
Ok I hope your solution
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Jeric Jotform SupportFecha de respuesta 28 de agosto de 2023, 22:49
Hi Harvey,
Thank for reaching back and I am deeply sorry for the delayed follow up. I noticed that you already deleted the form. I think it has something to do with how you configure the dropdown options. We have a guide here to make sure you configure it correctly. If you think you followed it correctly, I would appreciate if you can provide us the dropdown options including the Parent and Child relationships and we'll configure it from our end.
Once we hear back from you, we can help you further. -
HarveyRFecha de respuesta 28 de agosto de 2023, 22:55
Hi Jeric
I just fixed the problem with your guide
Thanks